Program Manager Residential SUD Newark, NJ
Lincoln Park area, Newark, NJ 07102
SPECIALTY: Substance Use Disorder (SUD) / Addiction Treatment / Mental Health / Recovery Support / Therapeutic Community / Residential Treatment
The Program Manager is essentially the person overseeing the day-to-day operation of the residential program while also maintaining clinical accountability.
DUTIES Program Compliance Maintain compliance with DOH licensing regulations
Participate in audits and inspections Develop and implement corrective action plans
Ensure services are delivered according to Annex A and contractual requirements Ensure safety of clients, staff and facility Ensure safety drills and inspections are completed Budget / Financial Management
Review and approve program billing Identify missed revenue opportunities Monitor program spending
Maintain expenses within budget Forecast future budget needs
Adjust expenses as needed Program Development Evaluate program strengths and areas for improvement Implement organizational and strategic changes
Support grants and special initiatives
Complete required reporting Conduct weekly clinical file reviews
Monitor treatment authorizations
Ensure timely billing Promote a drug-free environment Respond to client concerns
Monitor client satisfaction
Staff Management
Administratively supervise counselors and coordinators
Recruit, hire and train staff Conduct staff evaluations
Establish KPIs and performance goals
Address personnel issues with HR and leadership
Support staff development and retention
Clinical / Client Responsibilities
The Program Manager also maintains a client caseload and may:
Conduct assessments Use ASI/CASI and other validated assessment tools
Diagnose SUD within scope
Determine appropriate level of care using ASAM criteria
Develop treatment plans Provide individual, group and family counseling
Provide psychoeducation
Provide case management
Provide crisis intervention
Participate in clinical case conferences
Coordinate with families and referral sources
Develop discharge/transfer plans
Coordinate with criminal justice and mental-health referral sources
Maintain complete clinical documentation
QUALIFICATION: LCADC /LSW /LCSW/ LAC / LPC/ LMFT, 2+ years Social Services, Addiction, MH/BH + 1 Yr supervisory. High School Diploma or equivalent – required Master's Degree in Social Work or Counseling – preferred
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