Job Description

The UPS Store in Middletown is looking to fill a Notary Public position with our team. This position would require a current NYS Notary Public license. A Notary Public at The UPS Store will provide exceptional service to our valued customers. In addition to notary services, you will also be working along with the rest of our team assisting customers with all our other provided services. You will earn an additional $.50 commission per signature on top of your base hourly salary. The primary duty of a Notary Public at The UPS Store is to provide services to both walk-in customers and those scheduled by appointment. During down times between appointments, you will assist with other store functions as a retail customer-facing sales associate. UPS Store associates deliver world-class customer service to all customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Provide Notary services to our customers
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• Current NYS Notary Public license
• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Able to cross-sell and up-sell products and services.
• Excellent packing skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

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