Job Description

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust.

And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart's Secured Lending Fraud Oversight function is the Bank's first-line fraud detection, investigation, and monitoring across the HELOC and Auto Lending business lines. As a business unit function, the team owns fraud risk identification, investigation of suspected fraudulent activity, referral package preparation, and fraud trend analysis and reporting. The fraud function operates with direct access to loan files, origination data, and dealer and channel relationships — enabling the depth and speed of investigation that the Bank's fraud risk profile demands. The team works in close coordination with the Secured Lending Quality Control function: QC analysts escalate fraud indicators identified during file reviews, and fraud analysts provide fraud-focused review support during lower-volume periods, consistent with a documented cross-utilization protocol and independence safeguards. As a Fraud Analyst, you will own day-to-day fraud detection and investigation for your assigned product line(s). You will investigate suspected fraud across the entire loan life cycle from application through loan servicing; identify and document emerging typologies and fraud patterns; prepare escalation and SAR referral packages for review; and partner with Operations, Risk, Compliance, and Legal to strengthen fraud controls across the business. This is an opportunity for an experienced fraud professional who is energized by building investigation programs in a fast-paced, technology-driven lending environment — and who wants to operate at the intersection of fraud, compliance, and AI-powered risk controls.

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