This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Assistant Director, School of Health, Wellness & Human Services based in United States. This role focuses on strengthening student success, retention, belonging, and degree completion within a higher education environment. You’ll serve as a success navigator for an assigned cohort, providing consistent outreach, individualized support, and proactive intervention throughout students’ academic journeys. The position combines case management, advising, engagement programming, career preparation, and community partnership. You’ll work closely with faculty, advisors, student services, families, and community organizations to address academic, social, and economic barriers. The role also contributes to workforce education programs, student events, assessment activities, and grant-supported initiatives. It is well suited to an education professional who is passionate about supporting diverse student populations and creating inclusive pathways to academic and career success. Accountabilities: - Serve as a success navigator for an assigned cohort of students, providing consistent outreach, engagement, support, and proactive intervention through degree completion. - Monitor student progress using success-tracking systems and related platforms, identifying early alerts and developing appropriate intervention plans. - Meet regularly with students to develop, implement, and review individualized academic and success plans. - Collaborate with faculty, organization advisors, support staff, families, and other members of students’ support networks to monitor academic progress, persistence, attendance, and engagement. - Co-facilitate school-based enrollment, engagement, orientation, open house, convocation, advising, academic planning, recruiting, career, and transfer events. - Develop and facilitate student-facing programming focused on holistic development, belonging, diversity, mutual respect, engagement, and retention.
- Participate in summer engagement activities for new and prospective students. - Identify and coordinate referrals to academic, social, financial, and other support services that can help students overcome barriers to success. - Connect students with tutoring, study groups, career preparation, transfer resources, and other available support services. - Support career readiness through resume development, interview preparation, and career and transfer networking opportunities. - Assist with program publications, communications, informational presentations, and outreach to parents or other appropriate support contacts. - Provide information and feedback for reports, program assessments, and initiative development. - Support post-award grant coordination for projects connected to student and school priorities. - Support non-credit workforce education programs through information sessions, community outreach, onboarding, matriculation, and registration activities. - Partner with community agencies to promote workforce education opportunities and connect prospective students with relevant programs. - Coordinate workforce completion surveys and collect data to support grant requirements, curriculum development, and advisory board review. - Perform additional projects and responsibilities as assigned while maintaining confidentiality and professional standards. Requirements - Master’s degree from an accredited college or university, or recognized foreign equivalent, plus at least one year of relevant professional experience working with or mentoring college students; an equivalent combination of education and experience may be considered. - Direct experience working with diverse student populations, including individuals who are educationally or economically disadvantaged.
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